Terms & Conditions

About Alanoc

Welcome to Alanoc. These Terms & Conditions govern your use of alanoc.com and any purchase made through our store. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of them, please don't use our website.

Alanoc is an online retailer offering genuine footwear from the brands we carry directly for sale to customers. Unlike a marketplace, we sell our own inventory directly — we are not a platform connecting third-party buyers and sellers, and every product listed is sold by Alanoc itself.

Use of Our Website

You agree to use our website only for lawful purposes, and in a way that doesn't infringe on the rights of others or disrupt the site for other users. You must not use our website to upload, post, or transmit any content that is unlawful, threatening, abusive, defamatory, or otherwise objectionable.

Accounts

You can browse and purchase from Alanoc with or without creating an account. If you do create one, you're responsible for providing accurate information and for keeping your login details secure. You're responsible for any activity that happens under your account.

Orders, Pricing & Payment

All prices are listed in US dollars and are subject to change without notice, though changes won't affect orders already placed. We accept the payment methods listed at checkout. We reserve the right to refuse or cancel any order — for example, in cases of suspected fraud, pricing errors, or product unavailability — and will notify you and issue a refund if this happens.

Shipping & Delivery

Shipping timeframes and costs are outlined on our Order & Shipping page, which forms part of these Terms.

Returns & Refunds

Our returns and refund process is outlined on our Returns & Refunds page, which forms part of these Terms.

Product Authenticity

Every product sold by Alanoc is genuine. Details on our sourcing are available on our Product Authenticity & Sourcing page.

Intellectual Property

Everything on this website — including text, graphics, logos, and images we own — is protected by copyright, trademark, and other applicable laws. You may not copy, reproduce, modify, or distribute any part of our website without our prior written permission. Trademarks and logos belonging to brands we sell (such as ASICS) remain the property of their respective owners.

Limitation of Liability

We work to keep the information on our website accurate and up to date, but we don't guarantee it will always be complete or error-free. To the extent permitted by law, Alanoc is not liable for indirect, incidental, or consequential damages arising from your use of our website.

Termination

We may suspend or terminate access to our website for any user who violates these Terms. You may stop using our website or close your account at any time by contacting us.

Governing Law

These Terms are governed by the laws of the State of Wisconsin, United States, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted means you accept the updated Terms.

Contact Us

Questions about these Terms can be sent to contact@alanoc.com, by phone at +1 414-268-5567, or by mail to 805 Prospect Ave, Osceola, WI 54020, United States.